Browse help topicsYour studio account: sign in, password and profile
Booking at a studioUpdated Nov 6, 2026

Your studio account: sign in, password and profile

Sign in to your studio account, set or reset your password, edit your profile and find your bookings, passes and orders.

Your studio account keeps your bookings, passes, payments and contact details in one place. It belongs to the studio you booked with: if you book at two studios, you have an account at each.

Sign in

  1. Open Sign in in the studio site's header.
  2. Enter the email address you used when you booked.
  3. If you have a password, enter it. If not, the studio emails you a one-time code to type in.
  4. Some studios also offer Sign in with Google.

New here? You create your account the first time you book. You add your name and phone number, and you're in.

Set or reset your password

  • After a guest purchase you get an email with a link to your account. Open it to set a password.
  • Forgot your password? Choose to reset it on the sign-in page. We email you a code, then you pick a new password.
  • Change your password any time under Account → Profile.

You never need a password: you can always sign in with an emailed code instead.

Edit your profile

Under Account → Profile you can change:

  • your name and phone number
  • your address and date of birth
  • an emergency contact
  • whether you get the studio's newsletter
  • your password

Your email address can't be changed here. If you need a new one on file, ask the studio through its contact page.

Emails from the studio always come in the studio's website language.

What's in your account

Your account has these tabs:

  • Upcoming bookings: classes and events you booked, online join links, guests and waitlist offers
  • Past bookings: classes you attended and any recordings
  • Appointments: your 1:1 appointments and remaining session credits
  • Memberships & passes: your passes, credits, memberships and gift balance
  • Orders: payments, invoices, shop orders and downloads
  • Gift cards: gift cards you bought that haven't been claimed yet
  • Profile: your contact details and password
  • Privacy & data: reminders, data export and deletion

Sign out

Use Sign out in the account menu in the site header. On a shared computer or phone, close the browser tab too.

Contact the studio

The studio's contact page has its address, directions, email, phone, opening hours and a message form. The studio answers by email. For questions about prices, times or your bookings, the studio is the right place to ask.

Related: Book a class · Privacy and your data

Book a yoga class online, join the waitlist or watch replays

Yoga class booking explained: book a class at your studio, pay for it, join online, get a spot from the waitlist and watch a recording afterwards.

Cancel a class booking and get your credit back

How to cancel a class booking, event or appointment, remove a guest, and what you get back before and after the studio's cancellation deadline.

Memberships and class passes: cancel, pause, credits

See your yoga class credits, cancel or pause a membership, and buy or redeem gift cards and promo codes at your yoga studio.

Payments, invoices, shop orders and videos

How to pay your studio, download invoices, manage a saved card, use the shop cart, find downloads and unlock videos.

Book, reschedule or cancel a 1:1 appointment

Book a private yoga session or treatment, add extras, fill in an intake form, use session credits, and reschedule or cancel an appointment.

Privacy: unsubscribe, export or delete your data

Unsubscribe from the studio newsletter, turn off reminders, request a copy of your data or ask to delete it.

Still stuck?

Send us a message and a person from the zenyogi team will answer by email.

Contact us