Connect SumUp and pair a SumUp Solo card reader

With SumUp connected, you can send a charge from zenyogi straight to a SumUp Solo card reader in your studio. SumUp is available when it is switched on for your studio.

Connect SumUp

Go to Settings → Payouts and connect your SumUp account. Note: recording a cash, card or SumUp payment on Sales → Payments is not the same as connecting SumUp.

Pair a Solo

1. On the Solo, log out of your SumUp account.
2. Open the top menu, then Connections → API → Connect.
3. The reader shows a pairing code of 8 or 9 characters. It is valid for 5 minutes.
4. In zenyogi, go to Settings → Payouts, type the code into Pairing code and press Pair Solo.

Only the SumUp Solo works. The Solo Lite can't be paired.

Charge a customer

Press Charge on SumUp on a roster row or in the payment ledger. The amount is sent to the paired Solo, where the customer taps or inserts their card.

Unpair

Press Unpair Solo on Settings → Payouts. If a pairing has expired, that page tells you, and you pair again.

Troubleshooting

• "SumUp found no Solo waiting with this code": the code expired, or the Solo was not on Connections → API → Connect. Get a fresh code and enter it within 5 minutes.
• "The Solo is still busy": the previous charge is still open on the device. Wait a minute.
• "The Solo is offline": the reader has no Wi-Fi or mobile data.

Good to know

For other ways to take payment, see payments and refunds.