Payments, invoices, shop orders and videos
How to pay your studio, download invoices, manage a saved card, use the shop cart, find downloads and unlock videos.
Everything you've paid for at the studio is under Account → Orders: payments, invoices, shop orders and downloads.
How you can pay
The studio chooses which payment methods it offers. These can include:
- card online (often with Apple Pay or Google Pay)
- PayPal
- SumUp
- bank transfer
- paying in the studio
Memberships are billed online.
Bank transfer or pay in studio: your booking or pass is confirmed right away and shows as unpaid until the studio marks your payment as received. Some studios cancel purchases that stay unpaid for a set number of days, and email you when they do.
Invoices and receipts
Open Account → Orders. Your payments are listed there, and invoices download as PDF.
Saved card
You can update or remove a saved card under Account → Orders.
Shop and cart
Many studios have a shop with mats, clothing, PDFs and more.
- Choose Add to cart on a product.
- Open the cart from the bar at the bottom of the shop or the cart icon.
- Change quantities if needed, then check out once for everything.
Good to know:
- One order has one delivery method. An item that can only be picked up can't ship together with an item that can only be shipped.
- Shipping is charged once per order.
- Digital and physical items can be in the same order.
- A promo code only discounts the items it applies to.
Order status and downloads
Under Account → Orders you see each order's status, pickup and shipping updates. Digital products appear there as downloads after payment. Each digital item has its own download.
A membership doesn't automatically include shop downloads. Buy them separately, or ask the studio.
Video library
If the studio has a video library, each video is either free, for members, or unlocked with credits from a pass. Signed in, the videos page shows what you can watch, remembers where you stopped and lists videos the studio picked for you.
Questions about a payment?
Prices, payment methods and refunds are up to the studio. If a payment looks wrong, contact the studio through its contact page.
Related: Memberships and passes · Your account
More in Booking at a studio
Your studio account: sign in, password and profile
Sign in to your studio account, set or reset your password, edit your profile and find your bookings, passes and orders.
Book a yoga class online, join the waitlist or watch replays
Yoga class booking explained: book a class at your studio, pay for it, join online, get a spot from the waitlist and watch a recording afterwards.
Cancel a class booking and get your credit back
How to cancel a class booking, event or appointment, remove a guest, and what you get back before and after the studio's cancellation deadline.
Memberships and class passes: cancel, pause, credits
See your yoga class credits, cancel or pause a membership, and buy or redeem gift cards and promo codes at your yoga studio.
Book, reschedule or cancel a 1:1 appointment
Book a private yoga session or treatment, add extras, fill in an intake form, use session credits, and reschedule or cancel an appointment.
Privacy: unsubscribe, export or delete your data
Unsubscribe from the studio newsletter, turn off reminders, request a copy of your data or ask to delete it.