Sell physical and digital products in your studio shop

Your shop sells physical and digital products. Visitors find it at /shop. The shop is part of the Studio and Plus plans.

Add a product

1. Go to Sales → Shop → New product.
2. Choose the product type: Physical, Digital or Appointment add-on.
3. Add name, price, stock and delivery method.
4. Add photos under Basics → Photos.
5. Publish it.

Digital products and shop categories are managed on the same page.

How the cart works

Visitors add several products to the cart (Warenkorb), set quantities and pay once.

• One order has one delivery method. A pickup-only item can't be combined with a shipping-only item.
• Shipping is charged once, at the highest item rate.
• Shipping is free from the lowest free-shipping threshold among the items.
• Digital and physical items can be in the same order.
• A promo code discounts only the items it applies to.

Stock

Stock goes down when an order is paid and comes back on a full refund, so you don't need to adjust it by hand. At 0 the product shows as sold out.

Fulfil orders

Handle pickups and shipping under Sales → Fulfillment. Customers see order status, pickup and shipping updates, and their downloads under Account → Orders.

Appointment add-ons

The product type Appointment add-on is not listed in the shop and can't be bought alone. It is only offered while booking a linked appointment service, and it can add Extra time in minutes. See appointments.

Show or hide the shop in your menu

The Show in navigation switch at the top of Sales → Shop hides the menu and footer link. /shop still works.

Good to know

• A membership doesn't unlock a digital product automatically.
• Videos can be linked to a shop product, see video library.
• Gift cards are created as a pass, see prices and passes.