Getting help: studio chat and zenyogi support
Ask the built-in studio chat how to do something, or submit a support ticket to a person on the zenyogi team.
There are two ways to get help inside your studio: the studio chat for quick how-to questions, and a support ticket when you need a person.
Ask the studio chat
Open the Chat page in your studio. Ask in your own words, for example "how do I cancel one date of a class?" or "where do I change my logo?". The chat explains where a feature lives and gives you a button to open the right page.
It also knows your studio, so you can ask things like how this week is going or who is booked today.
Contact zenyogi support
When something does not work or you need a person:
- Open the Chat page.
- Press Submit a ticket.
- Enter a subject and your message.
- Send.
Replies come by email and also show under Tickets on the same page. If a WhatsApp link is shown next to the button, you can reach the team there too.
The studio chat cannot open a ticket for you, so use the button.
Before you write
A few details help us answer faster:
- what you were trying to do
- the page you were on
- what you expected and what happened instead
- a screenshot, if you can
Other places to look
- This help center. Start with Getting started.
- Connect an AI app like Claude or ChatGPT to manage your studio in plain words. See Connected apps.
More in Settings and support
Studio settings: company, languages, booking and legal
Set your studio name, timezone, languages, schedule banner, booking windows, legal pages, theme colors and logo.
Booking confirmation and reminder email templates
Edit the subject and message of booking confirmation emails, reminders, receipts and other customer emails, preview them and send a test.
Connect Claude or ChatGPT to your studio with MCP
Connect an AI app like Claude or ChatGPT to your zenyogi studio as an MCP server to check your schedule, edit classes and pages, and more.